User Security in EDI Services: How to Protect Business from Cyber Threats

With the digitalization of trade, cybersecurity has become not just a trend, but a vital necessity for businesses of all sizes. According to the World Economic Forum, in 2025, 54% of trading companies consider cyber threats to be the main problem in working with suppliers.

Data security is a key principle when working with EDI services. This article will tell you how EDI providers protect customer data and how to choose a secure EDI solution.

What threats to business arise from security breaches?

If EDI data security is compromised, a number of serious threats arise for businesses. In particular:

1. Financial losses. If attackers gain access to an account in an EDI system, this can lead to suspension of order processing, payment to fake accounts, or loss of important documents.
2. Reputational risks. Customer data, prices, and supply volumes are confidential information that constitutes a trade secret. If business partners find out about the data leak, they may lose trust and refuse to cooperate.
3. Disruption of operations. Damage or destruction of data in EDI documents leads to delays in the delivery of goods.
4. Legal risks. Business partners whose data has been compromised may file a lawsuit against the company.

To avoid such threats, trading companies should use secure digital services. It is important that company data is protected during the exchange and subsequent storage in the archive.

How EDI providers ensure data security

EDI providers understand how critical data security is in electronic document management. They use a whole arsenal of tools to ensure that customer data remains:

• intact — no one can change the data without authorization. The order sent by the network will reach the supplier unchanged;
• confidential — only authorized persons have access to the data. Attackers cannot see personal data, payment details, etc.;
• accessible — the manager can view and send data at any time when it is needed. Thanks to the stable operation of the EDI service, there are no delays in the delivery of goods.

Let’s take the Vchasno.EDI service as an example of the tools that ensure the protection of user data.

🔒 Data storage security

Vchasno.EDI user data is stored on Amazon S3 servers located in Germany. The servers are protected from physical damage. This allows users to exchange data in Vchasno.EDI without interruption.

Amazon S3 provides Vchasno.EDI users with reliable data storage. It is used for this purpose:

1. Physical security measures. Data is stored in three Amazon S3 availability zones, equivalent to three separate data centers. If one of them fails (due to a natural disaster, power outage, etc.), the system will automatically switch to another available data center.
2. Data encryption. Amazon S3 encrypts data at the level of the server, cloud storage, and Vchasno.EDI data files. It uses modern encryption protocols and strong keys.
3. Compliance — EDI compliance with data protection requirements. The services provided by Amazon S3 comply with global security standards (ISO 27001, SOC 2, and many others).

🔒 Protecting EDI data from unauthorized access

Vchasno.EDI protects data from unauthorized access, theft or damage. To protect against viruses, ESET antivirus is used, which checks all data entering the system.

When registering with the service, customers should use only complex passwords that are difficult to guess. Two-factor authentication is required to log in to the Vchasno.EDI workspace.

The service has clearly defined roles for each user. Having a certain level of access, individual employees are able to view, comment, sign, and delete documents. This ensures that only authorized employees perform actions with data.

Business continuity in EDI services

It is important for users of EDI services that data exchange is uninterrupted. Service failures result in the supplier not being able to automatically receive orders from retailers. The company goes back to manually exchanging documents for the supply of goods, which leads to:

• errors in orders;
• delays in deliveries;
• plenty of paperwork.

As a result, the supplier receives fines and loses its business reputation.

Vchasno develops disaster recovery and data backup plans to ensure that customers’ business processes do not stop. They allow us to maintain the service under any unfavorable circumstances. Vchasno’s team regularly tests the EDI system, recreating possible negative scenarios (cyberattacks, database corruption, etc.) and practicing actions for quick recovery.

Vchasno’s office is protected from any power outages. Thanks to this, customers receive stable service and technical support even during blackouts.

How to choose a reliable EDI provider: a checklist for business

EDI service is not just about the convenience of automated document exchange, but also about protecting your business from cyber threats. To avoid risks and work with confidence, choose an EDI service that includes the following security tools:

Checklist for checking the reliability of the EDI service

When choosing an EDI solution, check its level of security using this checklist. The more requirements the service meets, the more secure your business is against cyber threats.

Conclusions

EDI service security is a critical condition for stable business operations. A breach of data integrity, availability, or confidentiality can lead to financial losses, reputational risks, and business interruption.

To avoid this, you should:

• choose providers that provide multi-level data protection;
• check compliance with security standards;
• confidently rely on services that have backup scenarios, encryption, and access control.

Vchasno.EDI is an example of a reliable solution for electronic document exchange. We make sure that your data remains secure, your processes are uninterrupted, and your partners are satisfied.