How to simplify logistics for a machinery supplier with the help of eTTN: Zeppelin Ukraine LLC’s experience

In addition to supplying equipment to customers, Zeppelin Ukraine LLC carries out repairs and maintenance at its own service centers and in the field. To deliver equipment and spare parts to customers, the company used to issue a large number of paper consignment notes.

The paper waybill path consisted of the following steps:

1. The logistics manager would fill out a shipment request.
2. The accountant or logistics specialist would prepare the waybill in the ERP system and send it to the warehouse worker.
3. The warehouse worker printed out 4 copies of the waybill: one to keep in the warehouse, two for the carrier, and one for the consignee.
4. After unloading, the carrier sent one signed copy of the waybill to the company’s headquarters to issue a certificate of completion.

Working with paper waybills created a number of difficulties for the company:

• drivers lost waybills, and the company’s managers had to re-sign them with all the participants in the transportation;
• employees of the central office received unsigned waybills. They were forced to send documents by Nova Poshta for additional signatures;
• if the shipment took place in the field (for example, at agricultural machinery exhibitions), it was impossible to print the waybills. The manager printed them in the nearest town and returned to hand them over to the driver.

In each of these cases, the company spent additional money and time on the preparation and signing of consignment notes. There were often delays in order fulfillment.

To solve the problems with paper consignment notes and simplify the document flow during cargo transportation, the company started implementation of electronic TTN. This project also became a stage of preparation for the mandatory introduction of eTTN in Ukraine.

For Zeppelin Ukraine LLC employees who draw up documents for the transportation of goods, the transition to eTTN means saving time, transparency, and control over the movement of goods at every stage. All participants in the transportation (shipper, carrier, consignee) see the process in real time and can track and respond promptly to any possible delays.

Problem with tags when uploading documents

Vchasno specialists quickly trained the implementation team to use the Vchasno.TTN service. At the initial stage, when uploading documents to the service, there were difficulties with setting up data for tags. However, Vchasno’s technical support team quickly set up integration with the accounting system and simplified this process.

Lack of electronic signatures of drivers

While testing the service, the implementation team found that most drivers and freight forwarders do not have electronic signatures. To address this issue, the Vchasno team proposed the Vchasno.QES cloud-based electronic signature. It belongs to the Vchasno ecosystem of services. It allows drivers and forwarders to sign an electronic bill of lading in the Vchasno.TTN app within 20 seconds. The likelihood of technical errors is minimized.

After testing, Zeppelin Ukraine LLC identified the following advantages of working with the Vchasno.TTN service:

Previously, paper consignment notes could take up to a month to be signed. Now, all signatures are affixed on the day of unloading, which significantly speeds up the document flow and improves customer service.

The use of Vchasno.TTN allows the company not only to comply with Ukrainian standards but also to prepare for international transportation using e-CMR.

The transition to eTTN is not just about optimization and automation. It is a strategic step towards working in accordance with European rules and expanding business opportunities.