BusMarket Group is a young and dynamic team operating under the BM Parts brand.
The company offers a comprehensive range of spare parts, technical fluids for passenger and commercial vehicles, as well as workwear, wearing parts, equipment, and tools for auto repair shops. BM Parts provides regular training for its partners.
BM Parts selected the Vchasno electronic document workflow service because it aligns with one of the company’s core values: innovation. Due to the company’s numerous retail outlets, counterparties, and order volume, it was clear that streamlining and accelerating operations was necessary.
The cornerstones of contemporary business are process automation and customer focus. We engage businesses in digitalization in accordance with the requirements of the times, helping to shape the business trend of using electronic documents in the state.
ODE implementation results for the year
Issues with paper documents - unforeseen and unanticipated occurrences
As Busmarket Group grew and expanded, it encountered a number of unforeseen challenges.
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1The printing of documents was a time-consuming process.
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2A significant number of documents were not returned by counterparties.
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3There was an inefficient use of managerial resources.
Our calculations revealed that approximately 300,000 UAH were spent on reprinting documents. Furthermore, the need to sign and resign the documents required additional involvement of managers, which resulted in a waste of their time.
Convenient tools for managing documents in accounting
In the context of digitalization, the accounting department aims to keep pace with evolving standards and seek convenient tools for document management.
At BM Parts Busmarket Group, finding and accessing documents was a significant source of inconvenience and delay. The most challenging aspect was the process of collecting documents from counterparties.
As an additional benefit of implementing Vchasno.ODE, the accounting department is now able to perform searches at a much faster rate. No more trips to the archive or carrying heavy folders. With a simple click of a button, you can access the document you need.
The company also considered security and confidentiality to be important factors, ensuring that paper documents are not kept on employees’ desks and are not misplaced.
BM Parts began the transition to ODE with the following documents: invoices, return invoices, contracts, additional agreements, and reconciliation of mutual accounts.
Furthermore, it is considerably more simple to correct mistakes in documents in electronic format.
In just a few months, we reduced the time required for document signing by 30%
The printing and signing of the necessary documents could take the dispatcher between one and one and a half hours.
One box of paper per visit has been our biggest record, and consider how much time we spent reviewing and signing documents with the client…
In Vchasno.ODE, we are able to determine the stage at which a document is currently at. In the past, documents were classified as either existing or non-existent. It was unclear where the documents were located: with the client, en route to the client, en route from the client to us, or within the company.
The Busmarket Group experienced positive changes within a few months of implementing the ODE. Overall, the work became more efficient, and client service response times improved.
The average processing time for documents has been reduced by 30%. Consequently, customers and partners are able to receive goods at least 30% faster.
Watch the full story in the following video:
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1The advantages of ODE for accounting, logistics, and sales departments
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2How to sign documents with counterparties in ODE
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3The main stages of implementing ODE for the IT team
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4ERP and integration – how it works
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5Challenges – our solutions in working with clients
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6Internal documents
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