Kuehne and Nagel
Business profile:
Logistics
Company position:
Director
Company size:
101-500 employees

How carriers can easily work with eTTN: Kuehne+Nagel’s experience

SC Kuehne+Nagel is an international transport and logistics company offering specialized solutions for many industries around the world. Today, Kuehne+Nagel has 1,300 offices worldwide and employs over 80,000 logistics and supply chain experts fully dedicated to their work.

SC Kuehne+Nagel was among the first companies to actively test the Vchasno.TTN service, thus accelerating the calculation of cargo transportation. Yelyzaveta Shevchuk, Director of the Contract Logistics Department at Kuehne+Nagel, explained the rationale behind the company’s decision to switch to eTTN ahead of time, the challenges encountered during the testing phase and the benefits already observed.

Yelyzaveta Shevchuk
Yelyzaveta Shevchuk
Director of the Contract Logistics Department at Kuehne+Nagel

The results of eTTN implementation

Ability to work with eTTN from anywhere in Ukraine
Significant time savings and business process automation
An eTTN can be created, signed and registered in minutes
~8000 documents are signed and sent annually in Vchasno

What was the motivation for this?

Kuehne+Nagel is a fairly large company with complex business processes. The usual way of working is time-consuming and resource-intensive to change or rebuild. Considering the forthcoming mandatory implementation of eTTNs, it is crucial to prepare in advance.

Another factor that motivated us was our customers. They were interested in eTTN and, as a result, some of them began implementing it, which has enabled them to become much more advanced in this area. As a service company, we highly value our customers and endeavour to keep pace with them and remain abreast of the latest trends.

The process of switching to eTTN is more complex and requires a significant input of effort. The specifics of the process vary from one company to another, depending on factors such as the number of participants, internal procedures and other considerations. Nevertheless, the outcome of the transition will undoubtedly bring numerous advantages to the company, carriers, and customers.

Kuhne & Nagel

Why should you start implementing eTTN now?

In accordance with Resolution No. 629, dated 30 May 2024, the eTTN will become a mandatory requirement for all transportation participants. Over the next two years, this pilot project will be implemented by the Ministry of Communities, Territories and Infrastructure Development.

The objective of eTTN is to save time and resources, minimize the human factor and corruption risks. The use of digital consignment notes will facilitate the rapid exchange of information between all parties involved in the transportation process, thereby reducing the risk of document loss or damage.

It would be prudent to implement eTTN as soon as possible, as it represents a valuable opportunity to test the service free of charge, prepare employees in advance, and identify and resolve any potential issues.  Furthermore, eTTN represents the first step towards eCRM.

Kuehne+Nagel

What are the advantages of electronic consignment notes over paper ones?

There are several advantages to using electronic consignment notes rather than paper ones. As an example, a single paper copy is sufficient for an electronic consignment note, which can then be discarded. The electronic version of the consignment note requires only one signature, compared to three for the paper version.

The electronic consignment note is accessible to all participants and it is not possible to misplace or damage it.

The testing process is generally carried out step-by-step. The process of creating and signing TTNs is straightforward. We were able to quickly understand the procedure and provide training to our team. Going forward, our objective is to automate the process to eliminate the need for us to create everything manually.

— Yelyzaveta Shevchuk

What difficulties were encountered during the implementation and testing of eTTN?

The testing process is generally carried out step-by-step. The process of creating and signing TTNs is straightforward. We were able to quickly understand the procedure and provide training to our team. Going forward, our objective is to automate the process to eliminate the need for us to create everything manually.

Working with statements was more challenging initially, requiring an adjustment period. However, the service is well designed and user-friendly. If any kind of statement is required, it can be created by both the consignor and the consignee. The driver is not required to create statements; he can view or sign them from his mobile phone.

Furthermore, in light of the ongoing situation in Ukraine, there are still concerns regarding the stability of power supplies and internet access. When the driver is on the road or at a remote warehouse, certain difficulties may arise. For instance, our warehouses are equipped with a generator and guest WiFi, but it is not possible to predict when and where the driver will unload. This is why the issue is currently being addressed by many companies.

Until eTTN becomes a mandatory service, we will maintain communication with customers who are also interested in testing the service, with the intention of conducting these tests together.

eTTN

The process of creating and the sequence of signing the eTTN at Kuehne+Nagel

The benefits received

In the future, the eTTN service will bring great results to those who have decided to start the transition earlier. However, we are already seeing significant benefits at the trial stage.

Quickness. еTTN can be securely signed with Vchasno.KEP, Diia.Signature and any other qualified electronic signatures

Time and human resource savings. There is no need to invest a significant amount of time in preparing and processing the consignment notes that are to be returned, collecting them from carriers, and delivering them to customers.

Mobility. The mobile version of Vchasno.TTN enables drivers and all transportation participants to work with eTTN from any location and at a time that suits them.

The eTTN service will undoubtedly become as widely used as ODE over time. It is fair to acknowledge that all document management services were initially viewed as challenging and difficult to understand. However, many companies now recognise the vital role these services play in their business processes.

How to implement eTTN fast in your company?

Learn more about the "Vchasno.TTN" service to reduce expenses and save time on processing documents.

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